Novatrade Limited (“Novatrade”, “we”, or “us”) is committed to protecting the privacy of our customers, and we take our data protection responsibilities with the utmost seriousness.
This Privacy Notice outlines how Novatrade collects and processes your personal data through its websites and applications.
The Novatrade ecosystem includes:
Websites (including www.novatradeslimiteds.com)
Mobile apps
Client platforms
Other applications providing Novatrade services
This Privacy Policy applies to all personal data processing activities carried out across all Novatrade platforms, websites, and departments.
If you are a customer or user of our services, this Privacy Notice applies alongside any contractual agreements we may have with you.
If you are simply using our website, this Privacy Notice also applies together with our Cookie Notice.
Personal data refers to any information that identifies or relates to an identifiable individual.
To open an account and access our services, you may be required to provide personal data such as:
Email address
Identity verification details (KYC compliance)
Additional data for new services or features
Failure to provide required data may prevent us from offering our services.
We may automatically collect certain information when you interact with our services. This helps us:
Improve performance
Enhance user experience
Detect fraud and unauthorized access
Personal Identification Data
Full name, email, gender, address, phone number, date of birth, nationality, signature, utility bills, photos, and video recordings.
Sensitive and Biometric Data
Facial recognition data used for identity verification.
Government Identifiers
Passport, national ID, driver’s license details.
Institutional Information
Business registration and ownership details.
Transaction Information
Transaction details including sender/recipient data.
Cookie Data
Data collected via cookies (see Cookie Notice).
Employment Information
Job title, salary, employer.
Communications
Survey responses and customer service interactions.
Contact Information
Email, country, and region.
Novatrade does not allow individuals under 18 to use its services and does not knowingly collect their data.
We use cookies and similar technologies to:
Improve user experience
Provide services
Enhance marketing efforts
Analyze usage patterns
You can manage cookie preferences through your browser settings.
We may share your data:
To comply with legal obligations
To enforce agreements
To prevent fraud
Legal Authorities
When required by law or regulation.
Business Transfers
In case of mergers, acquisitions, or asset sales.
Protection Purposes
To safeguard Novatrade, users, and the public.
We implement strong security measures including:
Encryption technologies
Secure storage systems
Access restrictions
We recommend using strong passwords and logging out on shared devices.
We may share data with marketing partners to improve advertising and analytics.
You have the right to object to marketing at any time.
Depending on applicable laws, you have the right to:
Access your personal data
Correct inaccurate data
Delete your data
Restrict processing
Object to processing
Request data portability
Withdraw consent
You can contact us to exercise these rights.
You also have the right to file complaints with your local data protection authority.
Novatrade may update this Privacy Policy periodically.
You are encouraged to review it regularly for changes.
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